Can/ How do I change my shipping address?
To change your shipping address you can simply send us an email from your registered email address to firstname.lastname@example.org. An agent from our customer service will contact you shortly and reconfirm the address change, you will also be notified with an confirm email after successful shipping address change. You can also call our Customer Service Hotline 0961-2002244 and take assistance from our customer service team.
How do I check the status of my order?
Currently we don’t practice automated tracking system for orders as we want our customers to feel comfortable and have the comfort of been taken care. However soon we will introduce tracking via Sindabad.com Ltd. . Till then you can call our 0961-2002244 and get details for your order.
How do I change or cancel my order?
To change or cancel you order you can simply call our 0961-2002244 and take assistance.
Can someone else receive my order if I’m unavailable?
We encourage to deliver the product to the person ordered however if the authorized personnel is unavailable to receive the goods order he/she can simply designate someone to be the receiver by simply sending an acknowledgement email to our customer service or by calling our 0961-2002244
What do I do if I lose or forget my invoice number?
You can simply login to your user account of Sindabad.com Ltd. and reprint your invoice from the user dashboard.
What if I’m not able to receive the order on the scheduled date?
We encourage to deliver the product to the due delivery date however if requested the goods can be delivered after the minimum processing date mentioned in the invoice. By simply sending an acknowledgement email to our customer service or by calling our Customer Service Hotline 0961-2002244authorized person can change the delivery date within 24 hours of the order placement date.
Can I order multiple products at the same time but have them delivered separately?
Depending on the order size one can request for two delivery address for the goods to be delivered, in such cases two separate shipment costs will be added with the order size. To provide multiple delivery address please call our Customer Service Hotline 0961-2002244
Are there options to place an order in person/at the office?
We apologize, currently we don't have such facility. The only way to order is via surfing in Sindabad.com Ltd. , register and order.
Where can I know about promotions and discounts?
Sindabad.com Ltd. project all the discounts and offers on the website. So to know more and details surf in Sindabad.com Ltd..
Can I place an order through phone call?
We apologize, currently we don't have such facility. The only way to order is via surfing in to Sindabad.com Ltd. , register and order.