Return And Refund Policy

Thanks for shopping at Sindabad.com Ltd.. If you are not entirely satisfied with your purchase, simply return!

Returns

Bought something online, but it’s not what you expected it to be. Don’t worry, we’re here for you

You have 2 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

Here's how to return an item:

  1. Call our customer service hot line 09612-002244 with order details for the assistance.
  2. Return the item along with all the original packing materials and accessories intact and if available, attach the packing slip that came with the item, too.

In Case Of Pre-Payment:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Remarks:

  • Once your return arrives at one of our warehouses, a Sindabad.com Ltd. return specialist will inspect the shipment, normally within one day and a credit will be applied to the payment method used on the original order.
    Please Note: Some credit cards may take an additional 2-10 days for the credit to show on your account so allow as much as 14 days for the credit to be applied.

In Case Of Cash On Delivery (COD):

Simply inform the delivery executive of your decision to return the product on arrival. You are entitled to get a No Questions Asked (NQA) privilege as a valuable client. If the delivery executive refuses to respond accordingly simply take an extra effort to call the customer service hot line 09612-002244

Our bKash Merchant No.: 01844150064